§ 01 Introduction
AskTerra ("we," "us," or "our") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard information you provide when you visit our website, purchase digital products, or engage with our services.
By using AskTerra's website and services, you agree to this Privacy Policy. If you do not agree, please discontinue use.
§ 02 Information We Collect
- Personal Identifiers: Name, email address, phone number, and billing information provided during opt-in or purchase.
- Usage Data: Pages visited, click behavior, and device/browser information collected automatically via analytics.
- Communications: Messages or form submissions you send to us.
- SMS Opt-In Data: When you provide your phone number and consent to receive SMS messages, we record that consent including the date, time, and method of opt-in.
§ 03 How We Use Your Information
- Deliver digital products, courses, and resources you have purchased or requested
- Send transactional messages including order confirmations and access links
- Send promotional SMS and email communications where you have expressly opted in
- Improve our website and services
- Respond to inquiries and provide support
- Comply with legal obligations
§ 04 SMS Messaging
By providing your phone number and checking the SMS consent box on any AskTerra form, you expressly consent to receive text messages from AskTerra. These messages may include digital product access links, promotional offers, workshop reminders, and follow-up sequences.
Message frequency may vary. Standard message and data rates may apply. Reply STOP to opt out at any time. Reply HELP for support.
We do not sell, rent, or share your phone number with third parties for their marketing purposes.
§ 05 Sharing of Information
We do not sell your personal information. We may share data with service providers who help us operate our business (email delivery, SMS platforms, payment processors, CRM systems), when required by law, or in connection with a business transfer.
§ 06 Cookies & Tracking
Our website may use cookies and similar technologies to enhance user experience and analyze site traffic. You may control cookie preferences through your browser settings.
§ 07 Data Retention
We retain your personal information as long as necessary to fulfill the purposes in this policy and comply with legal obligations. SMS opt-in records are retained for a minimum of 5 years per carrier compliance standards.
§ 08 Your Rights
You may request access to, correction of, or deletion of your personal data at any time. You may withdraw SMS consent by replying STOP to any message. Contact us at the information below to exercise your rights.
§ 09 Children's Privacy
AskTerra's services are intended for adults 18 and older. We do not knowingly collect information from children under 13.
§ 10 Changes to This Policy
We may update this policy periodically. Continued use of our services after changes are posted constitutes acceptance.